Privacy Policy

Last updated: 25 April 2026

1. Who we are

Example Exports is an African agricultural commodity exporter based at Example Street 1, Example Town. This policy covers the data we receive through this website, by email, by WhatsApp or by phone. The data controller is Example Exports (trading name). Registration details are listed in the footer of every page.

2. Data we collect

• Enquiry form: name, email, company, country, product of interest, target volume, and the message content.
• Direct communication: anything you share by email, WhatsApp or phone.
• Technical logs from our hosting provider: IP address, browser, device type, pages viewed. Retained 30 days for security.

3. How we use it

• To respond to your enquiry and quote against your specification.
• To manage an ongoing commercial relationship if you become a buyer.
• To meet our own legal and tax obligations.
• To understand which pages visitors find useful so we can improve the site.

4. Legal basis (GDPR)

• Legitimate interest for responding to enquiries and maintaining records of commercial conversations.
• Contract performance once you become a buyer.
• Consent for non-essential cookies. You can withdraw consent at any time via the "Cookie preferences" link in the footer.
• Legal obligation for accounting, tax and customs records.

5. How long we keep it

Enquiry correspondence: duration of the commercial relationship plus up to five years for commercial and tax purposes. Technical server logs: 30 days. Accounting records: as required by local tax law, typically up to ten years.

6. Who we share it with

We do not sell or rent your data. We share only with service providers we rely on to run the business:

• Formspree: delivers enquiry form submissions to our mailbox.
• Our hosting provider: stores and serves this website.
• Freight forwarders and banks: only when you become a buyer and a shipment is in progress.

7. Cookies

We use a minimal set. Essential cookies keep the site working (for example, remembering your cookie preference). Non-essential cookies fire only after you accept the banner:

• Google Fonts: loaded on every page. Sets no persistent cookies but contacts Google servers.
• Google Maps: loaded only on the contact page. May set its own cookies.

You can block or delete cookies through your browser at any time, or re-open the cookie banner by clicking "Cookie preferences" in the footer.

8. Your rights

Under GDPR and similar laws you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion (subject to our legal obligations).
• Request data portability.
• Withdraw consent at any time.
• Complain to your local data protection authority.

To exercise any of these, email hello@example-exports.com.

9. International transfers

Enquiry form submissions are processed by Formspree, which may transfer data outside the country of origin. Formspree publishes its own data processing terms and safeguards.

10. Changes to this policy

We may update this policy occasionally. The "last updated" date at the top shows when. Material changes will be flagged on this page.

11. Contact

Questions? Email hello@example-exports.com or write to Example Exports, Example Street 1, Example Town.